Shipping policy
Shipping Policy
Last Updated: [Date]
Thank you for shopping with us. We work hard to process and ship your order as quickly as possible.
Order Processing
- Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
- Once your order has shipped, you will receive a confirmation email with tracking information.
- During peak seasons, promotions, or holidays, processing times may be slightly longer.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address, package weight, and selected shipping method.
We may also offer:
- Free shipping on qualifying orders.
- Promotional shipping discounts during special events.
Estimated Delivery Times
Delivery times begin after your order has been processed.
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 3–7 business days |
| Expedited Shipping | 2–3 business days |
| Overnight Shipping | Next business day (where available) |
Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, or other unforeseen circumstances.
Domestic Shipping
We currently ship throughout the United States.
If you need shipping to a location not listed during checkout, please contact our customer support team before placing your order.
International Shipping
International shipping may be available to select countries.
Customers are responsible for any applicable customs duties, taxes, import fees, or brokerage charges imposed by their country's customs authorities.
Tracking Your Order
Once your order ships, you'll receive a tracking number via email. Tracking information may take up to 24 hours to become active.
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your purchase.
If you notice an error, contact us immediately. While we'll do our best to make changes before shipment, we cannot guarantee modifications after an order has been processed.
Orders returned due to an incorrect or undeliverable address may be subject to additional shipping charges for reshipment.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit:
- Contact us within 7 days of the expected delivery date.
- Include your order number and photos (if applicable).
- We'll work with the shipping carrier to resolve the issue as quickly as possible.
Delayed Deliveries
While we strive to meet estimated delivery times, we are not responsible for delays caused by:
- Severe weather
- Natural disasters
- Carrier service interruptions
- Customs processing
- Incorrect shipping information provided by the customer
Split Shipments
If your order contains multiple items, they may arrive in separate shipments at no additional cost.
Contact Us
If you have any questions about shipping or your order, please contact us at:
218-770-5491
wornwellco@outlook.com